I wanted to write an article today to highlight a worrying trend amongst some unscrupulous aerial fitters right here in the North-West that I have come across in recent weeks; and also give some information on how to avoid these fitters and make sure you get a quality product and service. There have been some ‘aerial engineers’ offering cut-price installations to consumers that, on the face of it, seem to blow the competitors out of the water, however, these companies have been offering a very poor quality service, using low quality materials and taking shortcuts that have led to equipment being damaged.
The number of these cases has recently shot up as we have been called out by consumers that have been victims of poor quality workmanship, meaning that what started out as a discount price ends up in the consumer forking out twice for the same job. Some examples of this poor quality work are the ‘engineers’ not using splitters and just twisting wires together, this will cause your reception to be poor and signals to get mixed up down the line, if left long enough this will need to be replaced at extra cost to the customer. Fortunately, JNB Aerials offer a guarantee on all products of at least 12 months, so you can be rest assured that the products you are receiving are of high quality.
A recent botched job we were called to involved a less than reputable firm fitting an outside cover that wasn’t waterproof, you can see the results in the picture. Not only did this customer have to have the fittings on their aerial replaced, water had begun running down the wire inside the house, causing damage inside their home. To ensure this doesn’t happen with any of our fittings, we only use fully waterproof enclosures for all outdoor connections as standard, as we believe they are essential in safeguarding your aerial systems longevity.
We have built up our good reputation for the last 5 years and work on the ethos that if we provide a quality, reliable service, we will be here for years to come. Unfortunately, some companies don’t work with the same mission statement and this post should serve as a reminder that it is not always best to take the cheapest quote as you could end up being burnt from poor quality service, unscrupulous firms and needing to replace these items out of your own pocket. Get it right first time and come to JNB Aerials for a minimum 12 month guarantee, high quality products and a friendly service.
Joel Higgins
Aerial Engineer
